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Prana Flow AI

Terms & Conditions

Last Updated: November 26, 2025

Please read these Terms and Conditions ("Terms") carefully before using the PranaFlow website (the "Site") or any services provided by the legal entity Genesis Mit, operating under the trade name PranaFlow (collectively, the "Company," "we," "us," or "our"). All customer-facing communication and service identity will be conducted under the name PranaFlow.

1. Conditions of Use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly.

2. Privacy Policy

Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

3. SMS/Mobile Messaging Terms & Conditions

By opting in to receive SMS/MMS text messages from PranaFlow.ai, you agree to the following terms:

  • Program Description: We send appointment reminders, booking confirmations, and promotional offers to users who have requested information from us via our web forms.
  • Message Frequency: Message frequency varies based on user interaction and appointment settings.
  • Cost: Message and data rates may apply. Check with your mobile carrier for details.
  • Supported Carriers: Carriers are not liable for delayed or undelivered messages.
  • Cancellation: You can cancel the SMS service at any time. Text "STOP" to the short code or number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
  • Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@pranaflow.ai.

4. Intellectual Property

You agree that all materials, products, and services provided on this website are the property of PranaFlow.ai, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property.

5. Applicable Law

By visiting this website, you agree that the laws of Ontario, Canada without regard to principles of conflict laws, will govern these terms and conditions.

6. Contact Information

If you have any questions about these Terms, please contact us at support@pranaflow.ai.